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TERMS OF SALE

 

The online store site papierdarmie.fr was established by the Company EURL LE PAPIER D’ARMÉNIE, which is the operator of this site. Any order under a product appearing in the online store website papierdarmenie.fr requires prior consultation of these general conditions. Consequently, the consumer recognizes perfectly aware that its agreement on the content of these conditions does not require a handwritten signature of this document, insofar as the customer wants to order online the products presented in the shop website.

 

The consumer has the ability to save or print these general conditions, it being understood that both the backup editing the document are the sole responsibility. The consumer, prior to his order, said that the acquisition of these products is not directly connected with his professional activity, their acquisition is reserved for personal use form him. As a consumer, the customer has specific duties to be questioned in cases where goods or services purchased through the website would actually related to his business.

The online shop set up by the company EURL LE PAPIER D’ARMÉNIE through the website lists the following information:

 

- Legal notice for precise identification of the company EURL LE PAPIER D’ARMÉNIE

- Presentation of the essential characteristics of the goods offered

- Indication, in Euros of the price of goods and, where appropriate, delivery charges

- Indication of payment, delivery or performance

- The existence of a right of withdrawal

- The validity of the offer or the price

- The conditions for terminating the contract if it is permanent or lasting longer than one year

- All information is presented in French. The consumer states have full legal capacity to engage under these terms and conditions.

 

Article 1: Entirety

These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions contained in these terms. No general or specific in documents sent or delivered by the consumer may be incorporated herein, since these documents are inconsistent with these conditions.

 

Article 2: Purpose

These terms are intended to define the rights and obligations of the parties in connection with the online sale of goods and services offered by the company EURL LE PAPIER D'ARMÉNIE consumers.

 

Article 3: Contractual documents

This contract consists of the following contractual documents, presented in descending order: these terms, the purchase order. In case of contradiction between the provisions contained in documents of different ranks, the document's provisions above shall prevail.

 

Article 4: Entry into force - time

These conditions come into force on the date of signing the purchase order. Theses conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of guarantees owed by the company EURL LE PAPIER D'ARMÉNIE.

 

Article 5: Electronic signature

The double click of the consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

 

Article 6: Order Confirmation

The contractual information will be confirmed towards e-mail no later than the time of delivery or, at the address specified by the consumer in the purchase order.

 

Article 7: Proof of the transaction

The records, kept in computer systems company EURL LE PAPIER D'ARMÉNIE under conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filling of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

 

Article 8: Product information

8-a: The company EURL LE PAPIER D'ARMÉNIE this on its website to sell products with the features necessary to allow compliance with Article L 111-1 of the Consumer Code, which allows for the potential consumer to know before taking command of the essential characteristics of the products he wants to buy.

8-b: The offers presented by the company EURL LE PAPIER D'ARMÉNIE are valid only within the limits of available stocks.

 

Article 9: Price

Prices are quoted in euros and are valid until the date of dispatch of order by the consumer. They do not include delivery fees, charged extra, and indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be automatically reflected of the prices of the online store. Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits.

 

Article 10: Payment

To set the order, the consumer has, at its option, of all modes of payment specified in the order form. The consumer provides the company EURL PAPIER D'ARMÉNIE it has required permission to use the payment method chosen by him, while validating the order form. The company EURL LE PAPIER D'ARMÉNIE reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card from the officially accredited bodies or in case of nonpayment. The company EURL LE PAPIER D'ARMÉNIE specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or partly a previous order or with whom a payment dispute was under administration. The company EURL LE PAPIER D'ARMÉNIE has established a procedure for control checks to insure no one is using the bank details of another person without his knowledge. As part of this audit, it will ask the client to send a fax to the company EURL LE PAPIER D'ARMÉNIE a copy of an ID and a proof of address. The order will be confirmed after receipt and verification by us of parts delivered.

 

Article 11: Availability of products

The order will be executed no later than within 3 days from the day after the consumer placed his order. In case of unavailability of the product ordered, including the fact of our suppliers, the consumer will be informed at the earliest and will be able to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product.

 

Article 12: Delivery

The products are delivered to the address specified by the customer on the order form and only in France. The consumer has to check the packaging of the goods upon delivery and report any damage to the carrier on the delivery, and the company EURL LE PAPIER D'ARMÉNIE within one week. The consumer may, at its request, be sent an invoice to the billing address and not delivery address by validation the option provided for this purpose on the order form. Regarding shipping, we work mainly with Colissimo Monitoring. When we conduct a shipment, you will immediately receive an email informing you.

 

THE POST

To minimize transportation costs, all products of low and moderate congestion are shipped by postal service Colissimo Monitoring. In addition to being economical, this service 48h delivery throughout France and offers the possibility of recovering the goods ordered at your post office near the delivery address in case of absence from initial delivery in presentation factor. Specifically, if you are absent the day of delivery, your postman will leave a notice in your mailbox, you will collect your parcel at your post office business hours within 15 days. Colissimo Monitoring is a very reliable service. However, he may, as in any expedition, there may be a delay of delivery or the product gets lost. In case of late delivery from the date we've indicated in the mail from, we ask that you notify us of the delay in calling us by phone or by sending us an email. We will the contact the Post to start investigation. A Post investigation may take up to 21 days from the date of commencement of the investigation. If during this period the product is found, it will be immediately redirected to your home (most cases). If however the product is not found at the end of the period of 21 days of investigation, the Post considers the package as lost. It was only then that we can send you a replacement at our expense. If the product ordered were not available at this time, we will refund the amount of products affected by the loss of carrier. If the product was still available, but had changed its pricing on the site, we will apply the new sales price, either by reimbursing you check the difference, either by requesting a check on the price difference. We disclaim any responsibility for the longer delivery times because of carrier, including for loss of goods or strike.

 

Article 13: Delivery problems due to carrier

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product...) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the client. The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery registered mail with return receipt stating those claims. The consumer must send a copy of this letter by fax or by mail to:

EURL LE PAPIER D'ARMÉNIE

Customer Service,

6 rue Morel 92120 Montrouge.

 

Article 14: Delivery errors

14-a: The consumer must make to society EURL LE PAPIER D'ARMÉNIE same day delivery or later than the first business day after delivery, any claim of error of delivery and / or non-compliance goods in kind or in quality compared to entries on the order form. Any claims made after this time will be rejected.

14-b: The formulation of this claim with the company EURL LE PAPIER D'ARMÉNIE can be made: - primarily by phone at 01.42.53.22.86 Monday to Friday from 9am to 12pm. - By logging on our website under the heading "follow your order" where, after entering your customer number, you can ask your question through the menu contact us indicating the reference of the command.

14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company EURL LE PAPIER D'ARMÉNIE any responsibility towards the consumer.

14-d: A receipt of the complaint, the company EURL LE PAPIER D'ARMÉNIE assign a number of exchange of the product(s) concerned and communicate by e-mail, fax or telephone to consumers. The exchange of a product can take place after the award the consumer a number of exchange according to the approach outlined above.

14-e: In case of error of delivery or exchange any product for exchange or refund will be returned to society EURL LE PAPIER D'ARMÉNIE as a whole and in its original packaging, huge gain of, at:

EURL LE PAPIER D'ARMÉNIE

Service return,

6rue Morel 92120 Montrouge

To be accepted, any return will be reported in advance to the Customer Service Company EURL PAPIER D’ARMÉNIE.

Mailing costs are borne by society EURL LE PAPIER D'ARMÉNIE, except where it proves that the product is not included in the original declaration made by consumer in the right of return.

 

Article 15: Product Warranty

Pursuant to Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof may not deprive the consumer of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold. The consumer is expressly informed that the company EURL LE PAPIER D'ARMÉNIE not the producer of the products featured in the website, within the meaning of Law No. 98-389 of May 19, 1998 and on the responsibility of defective products. Accordingly, in case of damage to person or property by a defect in the product, only the responsibility of the producer thereof may be sought by the consumer on the basis of information contained on the packaging of the product. The conditions and duration of warranty producer are shown on the relevant products. Given the frequency of renewal of the components of technical products, papierdarmenie.fr may, upon request, inform consumers about the availability of spare parts for products offered and how to possibly get them.

 

Article 16: Right of withdrawal

The consumer has a period of 10 days to return, as its expense, the products do not suit him. This period starts from the date of delivery to the consumer's order. If this deadline falls on a Saturday, Sunday or holiday or day off, it is extended until the next business day. All returns must be reported in advance at the Customer Service Company EURL LE PAPIER D'ARMÉNIE: - primarily by phone at 01.42.53.22.46 Monday to Friday from 9am to 12pm- by connecting to our site in the category "follow your order" where after entering your customer number, you will get your order number. The product should be returned to Colissimo Recommended EURL LE PAPIER D'ARMÉNIE, 6 rue Morel 92120 Montrouge.

Only products will be taken as a whole returned in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged will not be refunded or exchanged.

This right of withdrawal is exercised without penalty, except the cost of return. In the case of the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, the return will be at the expense of the consumer.

In case of exercising the right of withdrawal, the company EURL LE PAPIER D'ARMÉNIE make every effort to reimburse the consumer within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical audit (see products to be tested in advance).

The consumer will be refunded and re-credited to his bank account (secure transaction) if paid by credit card or check in other cases.

 

Article 17: Rights of Use

The right to use the company's software EURL LE PAPIER D'ARMÉNIE, as well as those distributed by it shall be given to consumers in a non-exclusive, personal and not transferable in accordance with the Code of Intellectual Property. However, under Article L 122-6-1 of this Code, the consumer has a right of a reproduction exclusively for the establishment of a backup when it is necessary to preserve the use of software. In any event, the software author retains ownership of this work, the consumer agrees to comply.

 

Article 18: Cause beyond control

Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or cause beyond control. Be considered fortuitous event or cause beyond control any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and which can be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten business days following the date on which it becomes aware. Both parties will then, within one month, unless unable due to cause beyond control, to examine the impact of the event and agree the conditions under which the contract will be continued. If the cause beyond control lasts longer than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as cause beyond control or fortuitous events, in addition to those usually retained by the jurisprudence of courts and tribunals French: blocking means of transportation or supplies, earthquakes, fires, storms, floods, lightning; stop telecommunication networks or difficulties specific to telecommunication networks to external customers.

 

Article 19: No partial validation

If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.

 

Article 20: No waiver

The fact that one party did not claim a breach by the other party to any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement involved.

 

Article 21: Title

In case of difficulty interpretation between any of the titles at the head of clauses, and any of the clauses, the titles will be declared nonexistent.

 

Article 22: Law Chatel

The company EURL LE PAPIER D'ARMÉNIE is required to mess a deadline for delivery, after that date, the customer site www.papierdarmenie.fr may then request a full refund of the order including shipping.

The charges related to the return of products remains the responsibility of the customer wishing to cancel their order on the shop's site www.papierdarmenie.fr

The company EURL PAPIER D’ARMÉNIE agrees not to collect any fees during a phone call to customer service www.papierdarmenie.fr.

 

Article 23: Applicable Law

These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or claim, the consumer will apply primarily to the company EURL LE PAPIER D'ARMÉNIE for an amicable solution. In a second time and on appeal, the consumer may file a complaint with via its dedicated dialog.

 

Article 24: Computer and Freedoms

The information requested from the consumer is required to process the order and will be communicated to the contractual partners of the company EURL LE PAPIER D'ARMÉNIE involved in the execution of this command. Consumers may write to the company EURL LE PAPIER D'ARMÉNIE whose coordinates are within the privacy policy contained within the website, to oppose such disclosure or to exercise rights of access, rectification in respect of information concerning and contained in the files of the company EURL LE PAPIER D'ARMÉNIE, as provides by law of January 6, 1978.

 

 

 

 


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